Tansonic TX2006U4 Telephone Recording System can expand to more channel recording system,each USB box is 4 channel ,it can mostly connect with 4 pcs in one PC,and to be 16channels. It with the function of Caller ID,Out-going call record,Incoming call number pop,Business management,Monitor real time and so on .It can be widely used in commercial call,electric power dispatch,hotline call,complaint call,financial and stock,traffic and transportation,and so on.
1、Monitoring people service atttitude、technology level:Examining working ability of service person; Analyzing product problem: Collecting customer’s advice in order to provice with product improvement base.
2、Monitoring enterprise operation and checking utilization rate of call and human resource for high rank people.Can also find action of benefit damage quickly and do some relevant measure to prevent that.Futhermore,phone recording system can make people devote themselves to work and improve working efficiency.Therefore can search new sales potential and orientation,also can provide with unexpected law proof for high rank people.
3、Helping sales know well about customer’s status in time and improving rate of business conclusion so that enterprise can train sales pointedly.
4、Offering evidence directly for some special occasion,also can play these information in the player.
5、Offering effect evidence for other field.
6、Connecting with Group Phone 、PBX,it can do some call charge and record in the extension.
7、Popup the customer’s detailed information.
Software Operation system.
Supports Windows2000/NT/XP/2003/Vista/WIN7 Simplified Chinese version,Traditional Chinese version,English Operation system.
If your telephone line is openned the CID function , and an incoming call was unanswered, the system would detect the CID and record it automatically .
Multi-way of starting record
The system with Voltage Control,Key Control,Sound Control and so on..Start time of recording can be set freely –can record some duration ,or record whole a day.
Incoming call and Out-going call number automatically detected.
（If you need caller id function,and your outside line must be openned caller id function.）
Real time monitoring
Can monitor the channel on conversation without any disturbance to the line.
Recording circularly Automatically
Can set 4 disk at most, which is harddisk or subarea . When the system operation disk will be fully,system will delete the foremost file automatically.So that the system can operate.
According to the customer’s need,it can back up some important information through this function automatically.
Advanced call management function-Can list ,print and statistical all incoming and outgoing call number.
The system has the integrity operation log,it can record all of the system operation.
It can pop up the client’s detail information of incoming call if you add the client information to your information bank.. It also can record your client’s address,telephone number, business record and so on contents.This function becomes your business helper.
After the recording system is connected to PBX ,it will record the extension particular information and can designate which extension in not recording status.
Long- distance Management(FTP)
It can upload the recording file to Server by FTP upload function,so that you can listen the recording even if you go on errands.
Query and Listen the recording on the network
If you install Tansonic recording system in PC,and it can query and listen the recording file in the other PC on the Internet.
The system have multilevel user management function, different popedom use different function.
Channel:4Channle,it can expand 4pcs to be 16 channel.
Compression times: 1/6/8 of compression rate.
Recording start mode:Voltage、Key、Sound control.
Consume power maximai: ≤10w
Input impedance :AC<8MΩ,DC<100KΩ
Data speed: 16 Kbps、32Kbps、64kbps/1s
Distortion degree: ≤2%
Call number: FSK、DTMF
FSK concoct mode: Logic 0: 2200Hz±1%,Logic 1: 1200Hz±1%
Calling Monitoring :Signal sound 、Voice、Polarity reversal.
DTMF code: 0~9、*、#、A、B、C、D
Voice file: WAV
Voltage control mode estimation standard 40-120V(Ringing) 18-48(Idle) 5-17V(Hook off)
In order to make Tansonic digital Phone Recording System operation normally,We recommend PC requirement according the following :
WindowsNT、Windows2000 or Windows XP / WIN7operation system.
CPU Speed > 800MHZ Pentium
Can use PCI slot ,more than one USB connection
Harddisk 80G above,(Each G channel can record about 140h,40G can record 5600h,and 80G can record 1200h in compression rate 1:4)
Other equipment of PC.
Appropriate situation normal line or trunk line,extension line,PBX line,ISDN,Group phone system.And PBX in need of recording occasion and detail customer’s information. Connecting with Group Phone 、PBX,it can do some record extension .If need charge function,it can choose Tansonic SMDR system .